Best Western West Towne Suites Madison, Madison | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

650 Grand Canyon Drive, Madison, Wisconsin, United States of America, 53719-1044

The newly renovated Best Western West Towne Suites, a 3-star hotel in Madison's west side district, features made-to-order breakfast and a fireplace lobby.

Modern Suite Amenities

All guestrooms at Best Western West Towne Suites include premium bedding, laptop-friendly workspaces with USB ports, and kitchenettes equipped with microwaves and refrigerators. Select suites offer separate living rooms with sofa beds and dual flat-screen TVs.

Fresh Breakfast Options

The complimentary made-to-order breakfast includes fresh eggs cooked to preference, French toast, pancakes, sausage, bacon, and potato cubes. A snack bar/deli provides beer, wine, sandwiches, and soft drinks.

Fitness and Business Center

The 24-hour fitness center features a treadmill, elliptical runner, upright bike, and two-stack fitness machine with weights. Meeting facilities accommodate up to 60 people with full business services.

Central West Side Location

Located 3.5 miles from University of Wisconsin-Madison and Camp Randall Stadium, the hotel offers easy access to Highway 12 and The Beltline. West Towne Mall stands 0.5 miles away, while Epic Systems Corporation and CUNA Mutual Corporation are within corporate shuttle service range.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

345 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

465 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Standard Room

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center

Madison 5.2 mi

Airports

Dane County Regional (MSN) 17.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

The made-to-order breakfast was a good start to our day. With a variety of options cooked fresh, we loved the flavor and quality of each dish. It felt like a restaurant experience rather than standard hotel fare, making our mornings special.

Emily Turner. United States, 2024-03-12Read full review on

Extra Perks!

The availability of 24-hour coffee and tea was a game changer for me. Having a warm cup whenever I wanted, especially after a long day, really enhanced my stay and made me feel at home.

Jake Classic. Canada, 2024-05-25Read full review on

Spacious Living!

My suite was incredibly spacious, featuring a kitchenette that made it easy to prepare some meals during my stay. The layout was functional, and I appreciated having a full-size refrigerator and microwave for added convenience.

Samantha Green. Australia, 2024-01-08Read full review on

Great Parking!

The parking facility was impressive, offering plenty of space. It was easy to find spots, even at busy times, which made coming and going from the hotel hassle-free.

Michael Johnson. New Zealand, 2024-07-15Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Cycling
Golf course

Guest Parking

Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Snack bar
Picnic area/ Tables

Business

Business center
Fax/Photocopying

Children

Children's buffet

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

650 Grand Canyon Drive, Madison, Wisconsin, United States of America, 53719-1044

Map view

650 Grand Canyon Drive, Madison, Wisconsin, United States of America, 53719-1044

City landmarks

Parks

Elver Park

1.3 mi

Mall

West Towne Mall

4800 ft

Silver Cinema Market Square

2700 ft

Wisconsin Alliance For Arts ED

2100 ft

Amusement & Theme Parks

Urban Air Trampoline and Adventure Park

2500 ft

Aladdin's Castle

2700 ft

PhotoMidwest

2800 ft

Madison Media Institute

4000 ft

Museums

National Mustard Museum

2.9 mi

Odana Shoppes Shopping Center

4300 ft

6021 Old Sauk Rd

Owen Conservation Park

1.6 mi

Whitney Square Shopping Center

1.4 mi

Wisconsin Veterinian Dignstc

5200 ft

Marcus Point UltraScreen Cinemas

1.0 mi

Korean Presbyterian Church of Madison

1.1 mi

Church

Lutheran Church of the Living Christ

1.1 mi

Church

Wellspring United Methodist Church

1.3 mi

George Vitense Golfland

1.3 mi

Church

Our Redeemer Lutheran Church and School

1.4 mi

Mall

Westgate Mall

1.4 mi

Church

St. Thomas Aquinas Catholic Church

1.4 mi

Church

Grace Lutheran Church

1.4 mi

Church

Madison Christian Community

1.6 mi

University of Wisconsin

1.7 mi

Church

High Point Church

1.8 mi

Nearby

Ultrazone

400 ft

New Testament Christian Church

1000 ft

Mosque

Darul Imam Islamic Foundation

1100 ft

Star Studios

1900 ft

Restaurants

La Michoacana

2400 ft

6712 Odana Rd

Wendy's

3500 ft

633 S. Gammon Road

Denny's

3000 ft

433 S Gammon Rd

Freshii

3100 ft

422 Gammon Pl

Panera Bread

3900 ft

6637 Mineral Point Road

Culver's

3800 ft

7206 Mineral Point Rd Near West Towne Mall

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily return

Friendly staff

Great breakfast

Inconsistent water temperature

Cleaning issues

7.0/10

Very good

Rooms

6.8

Location

8.2

Service

6.0

Dining

8.0

Robert

United States of America, February 2025

7.8/10

My stay at this hotel was quite mixed. While the staff was very friendly and the breakfast options were excellent, the bathroom water temperature was inconsistent, and it felt a bit neglected in cleanliness. Overall, it might be suitable for some, but I had a few letdowns.

Rooms

6.0

The room was spacious, which was great for my family, but the overall cleanliness left something to be desired.

Service

8.0

I found the staff to be very accommodating and eager to help; they definitely made the experience more pleasant.

Location

9.0

The hotel is conveniently located near shopping and dining options, making it easy to explore the area.

Dining

9.0

The breakfast was a highlight, with made-to-order options that were tasty and satisfying.

Facilities

7.0

The overall hotel facilities were decent, but there was room for improvement, especially in cleanliness.

Friendly staff

Inconsistent water temperature

Joan

United States of America, January 2025

8.4/10

We had a lovely weekend getaway at this hotel. The rooms were spacious and clean, making our stay comfortable. The highlight for me was the amazing made-to-order breakfast; it felt like a real treat to start the day with delicious food. Although we did have a minor issue with the noise from upstairs neighbors, it didn’t overshadow the overall positive experience. However, the front desk staff could have been friendlier.

Rooms

9.0

The room we stayed in was roomy, clean, and had a comfortable bed. It also featured a fridge, which was a nice touch.

Service

6.0

The service was decent, but I found the front desk staff to be a bit unwelcoming.

Location

9.0

The hotel is conveniently located near shopping and downtown, making it easy to explore the area.

Dining

10.0

The breakfast was fantastic with a variety of made-to-order options that really impressed me.

Facilities

8.0

There were good facilities available, including a clean lobby and breakfast area, which added to the experience.

Frank

United States of America, November 2024

8.4/10

This hotel is a solid choice for families and guests visiting the area, offering a clean environment and friendly service. The breakfast spread is particularly noteworthy, and the rooms are spacious and comfortable. However, some aspects like the dining service can become crowded, and occasional maintenance issues were noted.

Rooms

9.0

The rooms are spacious, clean, and comfortable, providing a perfect setup for families with a nice living area.

Service

9.0

The staff provided exceptional service, making sure all requests were met promptly and warmly.

Location

8.0

Conveniently situated near shopping and restaurants, making it easy to explore the area without much hassle.

Dining

8.0

The breakfast was made to order and delicious, though the wait can be longer during peak times.

Facilities

8.0

Facilities were well-kept and added to the overall enjoyable stay, although some amenities might require upgrades.

Charles

United States of America, October 2024

5.4/10

My recent stay at the hotel was quite mixed. While the spacious rooms and convenient location were definitely perks, I was left unsatisfied with the breakfast experience and some aspects of customer service. Overall, I found the hotel decent but felt it could use improvements in key areas to justify the price.

Rooms

6.0

The rooms were spacious but showed signs of wear, with some maintenance issues like a broken TV and mustiness. The bed was comfortable, but the cleanliness was questionable with stray hairs found on the sheets.

Service

5.0

Customer service was lacking, particularly in housekeeping response time and the front desk's handling of my concerns. It felt dismissive at times.

Location

8.0

The hotel’s location is very convenient, close to restaurants and shopping, making it easy to find what you need quickly.

Dining

5.0

Breakfast was disappointing with limited options, and the food was not well-prepared. I expected better quality for the price.

Facilities

5.0

The hotel lacks a pool and the common areas could benefit from some updates. However, I appreciated the spacious layout.

David

United States of America, October 2024

5.6/10

This hotel has a decent breakfast that many guests raved about, but sadly, my experience fell short due to unprofessional staff and inadequate room conditions. I encountered issues with room temperature control and received little assistance when needing help with cleanliness. The location is convenient, which is a plus, but overall, I wouldn’t recommend staying here based on my experience.

Rooms

5.0

The room felt damp and the temperature control didn't work properly, which made for an uncomfortable stay. Unfortunately, I had to deal with cleaning up a spill myself.

Service

5.0

The level of service I experienced was disappointing. The front desk staff were unhelpful and difficult to deal with, which added to my frustration.

Location

7.0

The location is convenient for accessing local attractions and dining, which was a small comfort during my stay.

Dining

9.0

The breakfast offered a nice variety of options, which I found to be the highlight of my visit.

Facilities

5.0

Facilities seemed adequate, but the issues with room cleanliness detracted from my overall impression.